Customer Support

Help Desk Support

For your support needs, our customer support center is staffed by a team of service professionals who use the latest technology to log and answer your questions, research solutions and provide accurate answers.

You can log your support request by calling our Help Desk team at
+1 701 235 2363 ext 3 or complete the support request form online.

Personnel Agency Management (PAM) product support, please email support@profad.com

Microsoft Retail Management System (RMS) product line support, please email retailsupport@profad.com

Company Data Archive, National Accounts and EmailPro product support, please email support@profad.com

"The Professional Advantage support staff have consistently exceeded our expectations. Not only are they very organized but they also explain problems and resolutions clearly. They have always responded to our support calls on a timely and professional manner while remaining very cost-effective."

Rico Gonzalo,
Vice President of Finance, APR Consulting, Inc.

"I always find the Support Team to be quick to respond to all of our needs (urgent and non urgent) and are always very professional and pleasant to work with.  They have a very high level of technical expertise but also are able to explain the information in a non technical manner that is easy to understand and ultimately our issues are resolved in a very timely manner."

Aaron Mace,

CPA CITP Corporate Controller, Beacon Hill Staffing

"The Professional Advantage team has provided my company with excellent support every time we have reached out to them.  They are professional, courteous and efficient."

Mia Griswold,

IT Director, Resources Global Professionals